FAQs
Each item undergoes a structured process including inspection, documentation, customized
treatment planning, professional cleaning or restoration, finishing, quality control, and secure
delivery. Methods are selected based on material type and condition.
We provide cleaning, repair, and restoration services for sneakers, shoes, heels, boots, sandals,
handbags, wallets, belts, hats, and other fashion accessories. Our team is trained to handle
materials such as leather, suede, nubuck, canvas, and fabric.
Standard services are typically completed within 3 to 7 working days. Complex repairs,
restoration, or color work may require 7 to 12 working days or more depending on the condition
and scope of work.
Yes. Cleaning is a mandatory pre process to ensure hygiene, proper surface preparation, and
optimal results for any repair or restoration work.
Yes. Home pickup and delivery is available across Delhi NCR. Pickup and delivery slots are
scheduled based on availability.
Yes. Customers across India can send their items via courier. Return shipping will be arranged
after service completion.
Yes. Regular updates are shared during the service process. Customers can also contact
support for status updates.
You can share images and details of your items on WhatsApp at 9625306326. A tentative
estimate is provided based on visual assessment. Final pricing is confirmed after physical
inspection.
We accept UPI, bank transfer, debit card, credit card, and cash. A cash handling charge of ₹100
is applicable on COD orders.
Advance payment may be required for high value orders. Orders exceeding ₹20,000 may
require up to 50 percent prepayment before processing.
All items are handled under controlled processes with strict care protocols. However, customers
are advised to review the Terms and Conditions for detailed liability coverage.
Customers are responsible for sending their items to our facility. Return shipping is covered by
Tryon Laundry for prepaid orders.
We use professional techniques to achieve the best possible outcome. However, results may
vary depending on material, age, and condition of the item.
Yes. We handle vintage, rare, and limited edition items. Service feasibility depends on the
structural condition and will be confirmed after inspection.
Yes. In addition to sneakers, we provide cleaning, repair, and restoration services for shoes,
heels, boots, sandals, handbags, wallets, belts, hats, and other accessories. For any specific
item, you may contact us for confirmation before proceeding.
Yes. We provide professional color restoration and repainting for leather, suede, and
applicable materials.
Yes. We offer repair services including sole work, stitching, patchwork, structure correction, and
hardware replacement.
Yes. Customers can visit our store for direct drop off.
Store Location:
Shop no-1499, F/F, Gali Khal Beg, Shri Ram Market, Shardhanand Market, Farash Khana,
Chandni Chowk, Delhi, 110006
You can contact us on WhatsApp at 9625306326 or email at caretryon@gmail.com. Share
images and details of your items and our team will guide you through the next steps.
Yes. We provide professional color restoration and repainting for leather, suede, and
applicable materials.